Privacy Policy

At TitansDev, Social Denomination "PATIÑO VERA HECTOR ARVEY," with CIF: X8420329Y, postal address: Aldea Portecelos, 27 - Parada de Amoeiro, Ourense, Spain - CP 32170, and email: contacto@titansdev.es, we are committed to protecting the privacy and personal data of our clients and users. This policy describes how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights.

Information We Collect

We collect the following types of personal data:

• Contact information: name, address, email, phone number.
• Professional data: company, position.
• Technical information: IP address, browser type, pages visited.
• Financial data: billing and payment details.

Purposes of Data Processing

Website Users/Visitors

• Handle requests, complaints, and incidents.
• Detect and prevent possible cyberattacks.
• Comply with applicable legal obligations.
• Protect and exercise our legal rights.
• Send commercial communications (with your consent).
• Manage requested quotes and appointments.
• Administer your activity on our blog/forum.

Clients

• Manage the business relationship and provide contracted services.
• Conduct administrative, accounting, and tax-related tasks.
• Conduct quality surveys and giveaways (if applicable).
• Send commercial communications about our services (with your consent).

Legal Basis for Processing

• The data subject’s consent.
• Execution of a contract.
• Compliance with legal obligations.
• Legitimate interest of the controller.

Retention Periods

We will retain your personal data for as long as necessary to fulfill the purposes for which they were collected and to comply with our legal obligations, which may vary between 4 and 15 years depending on applicable legislation (Civil Code, Commercial Code, General Tax Law, among others).

Automated Decisions and Profiling

We do not make automated decisions or create profiles with your personal data.

Data Recipients

We may share your data with:

• Judicial and administrative authorities.
• Law enforcement agencies.
• Banks and financial institutions (if applicable).
• Service providers necessary for our business activities.

International Data Transfers

We do not carry out international data transfers.

Your Rights

You have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Request the deletion of your data.
• Restrict or object to the processing of your data.
• Request the portability of your data.
• Withdraw your given consent.

To exercise these rights, you can contact us at contacto@titansdev.es or our postal address, attaching a copy of your ID or equivalent document.

If you believe your rights have not been adequately addressed, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Accuracy of Data

You guarantee that the data provided is true, accurate, complete, and up-to-date, being responsible for any damage or harm, direct or indirect, that may arise as a result of non-compliance with this obligation.

Changes to this Policy

We may update this policy from time to time. We will notify you of any significant changes by publishing the new policy on our website.

Opting Out of Commercial Communications

If you do not wish to receive commercial communications, you can opt out by sending an email to contacto@titansdev.es with the subject "UNSUBSCRIBE."

Last updated: October 30, 2024